Ocwen Ripoff
I was working a repayment plan for a client with Ocwen as well as disputing charges and the amount they were showing the account was behind. It was EXTREMELY diificult since they have outsourced eveything to India and communication is nearly impossible. I finally sopke with someone who was able to put together a repayment plan which we agreed to when I found out that they had turned the file over to the attorney's and now there was an additional 2k due on the loan. We managed to get the property sold and closed within 2 weeks of that and no foreclosure was ever filed, however the payoff included this 2k fee for foreclosure fees. How can I get those charges removed/reimbursed. I have tried to go through Ocwen but have was told that "Foreclosure fees and expenses are considred as future legal expenses, which are assessed when Ocwen receives the invoices from the foreclosure attorney on the loan and are not necessarily assessed during the process of foreclosure proceedings". The bottom line is that the attorneys didn't even get as far as filing the lis pendens and have not earned $2000.00. I have sent a letter directly to the attorneys but haven't heard back. I feel like this is completely fraudulent. Any ideas?????
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