[TripleCrown]

I applied for a modification back in May of this year. I started a 4 month trial period on June 1st, and ending on September 1st. All the payments were made on time. I called them mid September to see what was going on. They told me the final docs were on the way, and not to make another payment til I receive them. They never showed up, so I called again. Told me to wait, they should be there soon. A couple of weeks later I called, and was told they would resend them, and not to make a payment til I receive them. This went on for a couple of months. Then I was told the reason I hadn't received them was because the docs had never been created. A supervisor would have the final docs created, and sent, and would continue to monitor the situation. Still never got them, and during repeated calls, was always told they would be there shortly. Then, on Dec 15th, I receive a phone call telling me my modification has been denied. They wanted to know why I was behind in my payments. They also told me to re submit another request for a modification. They said the regulations had changed, which is why I was denied. I am now 7 months behind in my mortgage payments, which is about $15,000, and they haven't paid my taxes or house insurance, which has since been canceled due to non payment. I was never late with a payment til I started their program, although I eventually would have been, and don't understand how I can be denied 8 months after applying. I did everything they asked, and all on time. If I didn't qualify, why was I accepted into the program at the beginning. What am I supposed to do now?????